Return Policy If for any reason (within 30 days) you are not 100% satisfied with your purchase you may return it for a full refund.  Contact us for Return Instructions; you must include a copy of your original invoice with the return.

  Privacy Policy We do not share, sell, or rent any of your personal information to outside companies or organizations.  Our website uses cookies for security purposes only, and does not use them to collect any information on you.  We have multiple safe guards in place, both physical and electronic, to make sure that your information stays private and that your online purchase remains secure.

  Terms and Conditions By using this website you are bound to comply with the following Terms and Conditions.  The information found on this website may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

 Out of Stock Policy The most important thing to keep in mind when ordering is that our stock balances fluctuate throughout the day with sales demand and stock that we receive from the manufacturers. Items are constantly being sold and our stock is constantly being replenished. If the item is identified as "Out of Stock", we will subtract it from your order. We do not place back orders and will refund the charge your credit card for out of stock items. We will however, let you know an approximate date the item is expected back in stock and ask you to reorder at that time. Most items ship within 2 weeks.
Just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.

PLEASE NOTE: By placing your order, you are acknowledging, accepting and agreeing to musicboxesandfigurines.com's Terms of Service. For your online shopping safety, we process all credit cards through our company using AVS, address verification system. When you order, please make sure your BILL TO address matches your credit card billing information. This will be the address where you receive your monthly statements. If the addresses do not match, your credit card will be declined and your order will not be processed.